Benchmarking is a hot topic of research. Here are some academic articles that can help you better understand how benchmarking can improve your business.

• For "Benchmarking Basics", click here
• "Benchmarking" by Dotun Adebanjo and Robin Mann in the Business Performance Improvement Resource (Vol 4, Issue 5, see www.bpir.com)
• "A Critique of Benchmarking and Performance Management" by Anderson and McAdam in the International Journal (Vol 11, No. 5, 2004)
• "Benchmarking Goes to School" by M. Armstrong in Quality Progress (Vol 40, No. 5, 2007)
• "Benchmarking Best NPD Practices" by Cooper, Kleinschmidt, and Eggett in Research Technology Management (Vol 47, No. 1, 2004)
• "Best Practices in Process Improvement" by Dolan in Quality Progress (Vol 36, No. 8, 2003)
• "Benchmarking: Understanding the Basics" by William M. Lankford in The Coastal Business Journal (Vol 1, No. 1, Spring 2002)
• "Benchmarking Best Practices" by Lapide in the Journal of Business Forecasting (Vol 22, No. 4, 2005-2006)
• "Best Practice Begins with Sharing Best Practice" by Lewis in the Benchmarking Review (Issue 6, Jan/Feb 2000)
• "A Typology of Best Practices for a Benchmarking Process" by Marie, Bronet, and Pillet in Benchmarking: An International Journal (Vol 12, No. 1, 2005)
• "A Business Excellence Approach to Generic Benchmarking in SMEs" by McAdam and Kelly in Benchmarking: An International Journal (Vol 9, No. 1, 2002)